All flight bookings made through https://flyglobox.com/ are subject to the respective airline’s cancellation and refund policies.
Cancellations can be requested by emailing us at . In some cases, customers may be required to contact the airline directly.
Amendment and cancellation fees are subject to change depending on the airline’s policy, flight timings, and fare category.
For cancellations within 24 hours of the scheduled departure, we recommend contacting the airline directly. Once done, kindly email us the cancellation request for refund processing.
If the ticket is cancelled directly with the airline, the refund will be processed based on the airline's policy. An additional service charge will be deducted by us accordingly.
In the event of a No-Show, refunds are at the sole discretion of the airline. Flyglobox (operated by Travelgency) will process only the amount refunded by the airline, if any.
Service Fee: A standard cancellation fee will be charged by Flyglobox:
- $5 per passenger per sector for domestic flights
- $10 per passenger per sector for international flights
Refunds will be issued after deducting this fee.
Hotel bookings are subject to the individual hotel’s cancellation policy, which may vary based on property, room type, and season.
For last-minute cancellations (within 24 hours of check-in), we recommend contacting the hotel directly and notifying us by email to initiate the refund process.
Service Fee: A cancellation service fee will be charged by Flyglobox:
- $10 per room for domestic bookings
- $20 per room for international bookings
Refunds will be initiated only after receiving a formal cancellation request via email from the customer, travel agent, or corporate representative.
Refunds for flights and hotel bookings will be processed through the original payment method after confirmation of the refund amount from the airline or hotel.
Flyglobox will process the refund within 72 hours of receiving the refund from the respective airline, hotel, transporter, or service provider.
Refund timelines may vary depending on the payment method:
- Credit/Debit Card: up to 72 hours
- Net Banking: up to 7 working days
For any assistance or queries related to cancellations or refunds, feel free to reach out to us at:
Email: flyglobox@gmail.com